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Don't let change get in the way of your business's growth. Cardinal Health offers implementation services to provide a seamless and smooth transition for new customers. And because each implementation is unique, we assign a dedicated facilitator as your single point-of-contact to ensure accurate, on-time deliveries with the correct pricing.
To help make the switch to Cardinal Health an easy one, our Implementation team focuses on five key areas of your business:
- Product conversion ? We identify accurate and timely one-to-one matches of identical or equivalent products based on usage data.
- Monitor inventory levels ? We work with our local distribution centers to adjust inventory levels as needed.
- Contract connections ? We ensure that all distribution and vendor contract connections have been completed, confirming eligibility and tier levels.
- Final data file ? We provide a price book for customers organized by material number and immediately reconcile potential discrepancies once pricing is in place.
- Account structure ? We ensure correct setup and coding of all customer accounts, including appropriate delivery plant, licensing by location and order confirmations.
- Accounts payable ? We define invoicing and statement requirements and ensuring connectivity.
- Customer Service ? We identify customers' specific service requirements and coordinate support from our dedicated Customer Service teams.
- Shipping schedule ? We set up shipping schedules to meet the needs of each Ship-To location.
- Delivery requirements ? We work with customers to identify the number of delivery days per week, delivery windows and courier instructions.
- Materials management systems ? Determine system requirements and connectivity options.
- Electronic ordering ? Set up and conduct training for cardinal.com. Provide OrderConnect® scan formats, assist with installation and conduct training.
- EDI ? Coordinate with e-Commerce team to implement all EDI functionality