Our suppliers have access to one of the most sophisticated information systems available in health care today. We conduct more than 90 percent of supplier transactions electronically via EDI or through the Internet, resulting in streamlined communication and reduced costs across our network. Additionally, in 1998 we completed a $100 million implementation of an SAP R/3® system so customers, Cardinal Health employees and suppliers all share one source of information to track purchases and inventory, measure fill rates, integrate order entry and guide management activities.
Our entelligence Internet-based tool delivers the benefits of this integration of information to suppliers through cardinal.com. It offers targeted decision support designed to help increase sales, reduce costs and improve supply-channel efficiencies. Through entelligence, you can gain a better understanding of your customers, identify key target areas for sales growth and review service levels, trace sales, backorders, and inventory issues.
Our world-class technology infrastructure is one key way we're delivering products and services faster and more efficiently, thereby benefiting our customers, our suppliers and our business.