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Abby Calling Technology

Connect with your customers
Abby Calling Technology is an interactive, automated outbound calling system used to contact patients. This industry leading communication tool reduces time spent on the phone, return to stocks and improves a pharmacy's efficiency. With this extra time, pharmacists are able to fill more prescriptions and develop lasting relationships with their patients.

Calls can be made in your voice or with one of our voice talents. These calls show up with your pharmacy name on caller ID.

Proactive Communication
Abby Calling Technology can communicate with customers in a variety of ways including for prescription notifications, marketing promotions and surveys.

The notification feature of Abby Calling Technology alerts customers when their prescription is ready, not ready with an explanation, or when it's not covered by their health plan, etc. This eliminates many in-bound and out-bound phone calls, resulting in a tremendous amount of time saved and reduction in return to stocks.

Abby Calling Technology can be used in promotion to alert customers of current specials. The survey portion enables you to collect vital feedback from customers.

Easy to use
The simplistic design of Abby Calling Technology makes the web-based program easy to use. It is a turnkey and stand-alone technology that does not need to interface with your pharmacy's operating system.

Your technician will be trained in less than 30 minutes over the phone and internet. Training is included with the one-time setup fee

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